Live Service Updates

Check service updates and plan your trip conveniently

To make sure you trip to and from the airport is as smooth as possible you can check any live disruptions that may occur on the tracks, for today and for the next 6 months below. Disruptions are updated in real time.

Select your travel details

How to check if the Heathrow Express is running today?

The Heathrow Express runs every day of the year, except Christmas Day, but sometimes we face delays and disruptions.

You can check if the Heathrow Express is running today and if there are any service disruptions, with our live service tool.

Simply select your direction of travel. Let us know whether you’re travelling to the airport from London Paddington or going into London from Heathrow – you can even choose both directions. Then just select the date you’re travelling – you can select up to six months in advance – and we’ll show you if our trains are running and if there are any disruptions.

Check to see if your train is running before you book

Use our travel checker tool to look for Heathrow Express status updates and any potential disruptions to your journey before you book your train.

It’s ideal for last-minute travel when you want to make sure your Heathrow Express journey will be smooth and seamless before you buy your ticket. Plus, with the ability to search up to six months, it’s helpful to check in advance when you’re buying an Advanced Discount Ticket too.

We’ll let you know if there are any disruptions on your day of travel, whether planned strikes or planned track repairs, or last-minute disruptions including problems with the track or signalling issues.

What to do if your Heathrow Express train is cancelled

If your Heathrow Express train is cancelled on the day and you’re already travelling, you can:

  • Get a later train: You may be able to wait for the next running Heathrow Express train if you have time before you need to get to the airport or back into central London. Our Heathrow Express trains run every 15 minutes.
  • Find an alternative mode of transport: If you’re travelling from Paddington to Heathrow, or the other way, your next quickest option is to take the Picadilly Line on the London Underground.

I need to refund my ticket: how can I do that?

We have a self-service ticket refund system for tickets bought via our app or website. It works like this:

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