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Introducing the new Heathrow Express website

| Juliana Demi

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We're excited to announce that the brand new Heathrow Express website is officially live. This update brings a fresh design, faster performance and new features to ensure a better experience for website visitors and customers. The new website follows the upgrade of the App in prior years, which we'll be giving a design refresh this year to align with the new look.



Here's what's new and improved

  • New modern look, designed for mobile – A sleek, user-friendly interface that’s easier to navigate and use, particularly on mobile
  • More languages available using AI – Now including Swedish, Mandarin, and Hindi to improve the experience for our international passengers
  • Simplified Booking – An improved booking journey to ensure customers can book tickets even quicker and easier.
  • Improved Timetables & Service Disruption – Clearer, more accessible journey information.


Want to see the new website in action?

We've put together a short video that showcases some of exciting new features:


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